Live / Casino
At of999, we take a straightforward approach to your personal data — collect what we need to run your account, keep it secure, and be clear about how it moves. This policy covers every account you hold with us and applies wherever access is permitted under your local law and eligible region.
When you open an account with of999, we collect the details you submit during registration — name, contact information, and the payment method you choose to fund your wallet. If you use Upay or Bank Transfer to make a deposit, the transaction reference is logged alongside your account record so our support team can trace any issue directly. We also collect device and session data each time you access the platform from your mobile browser: screen size, connection type and session timestamps. This helps us keep the interface consistent for returning members on lower-bandwidth connections common across Bangladesh. We do not sell your personal data to third parties. Data shared with payment processors — including those handling Upay and Bank Transfer routes — is limited to what those processors need to complete a transaction. Where third-party game content is loaded inside our lobby, those providers receive only a session token, not your registered details. Access to of999 and the handling of your data depends on your local law and the eligible regions we serve. If your jurisdiction restricts this type of platform, you are responsible for checking that before using the service.
This policy covers data collected when you log in, update your profile, change your password or contact our support team. Actions taken inside your signed-in account are within scope, including wallet reviews and transaction history checks.
Deposit and withdrawal records processed through your chosen payment route — Upay or Bank Transfer — fall under this policy. We retain those records for the period required to resolve disputes and meet operational obligations.
Your browsing behaviour on of999 pages, including which game categories you open and how long you stay on a section, is collected at the session level. This data shapes how we order the lobby for returning members on mobile.
Links or services outside the of999 domain are not covered here. If you follow a link away from our platform, the privacy terms of that external site apply. We do not control or accept responsibility for data handling by third parties.
You have practical options when it comes to the data tied to your account. To review what we hold, open your account settings page and check the profile section — your registered name, contact details and linked payment method are all visible there. If something is wrong, you can edit most fields directly from that same screen without contacting support. For records you cannot edit yourself — such as historical transaction logs or session data tied to a closed period — raise a request through our support contact. The team will confirm what we hold and what can be amended within the scope of our retention obligations. If you want to close your account and request that we remove your personal data, submit that request in writing through the contact route shown in the support section below. We will respond within the timeframe visible in your account help area. Availability of these rights may depend on your local law and the eligible region through which you access the platform.
Open the account settings page while signed in. Your registered contact details, payment method on file and recent transaction references are listed there for your review.
Edit your name, contact number or email directly from the profile screen. Fields that cannot be self-edited — such as your registered ID — require a support request with verification.
If you are unsure what data we hold or how a specific record was generated, contact our support team with your account username and the relevant date range. We will locate the record and explain it.
To request deletion of your personal data, submit a written request via the published support route. We process removal requests subject to our retention period and any outstanding account obligations.
Open the chat widget from any page while signed in to reach our support team directly. Use this route for urgent account or data queries — the team can look up your record in real time.
The help centre inside your account area contains written responses to common privacy and data questions. Browse by topic or search your query before escalating to a direct contact.
For formal data review or removal requests, submit through the written contact form published in the account support section. Keep a copy of your submission reference for follow-up.
We use cookies to keep your session active and to remember your language and lobby preferences between visits. You can manage cookie settings through your browser, though disabling certain cookies may affect how the platform loads on your mobile device.
Access to your account record is protected by your login credentials. We recommend keeping your password unique to this platform. Our team will never ask for your password through chat or email — any request like that is not from us.
We keep account and transaction records for as long as needed to operate the service and address any disputes. When you request account closure, we follow the retention schedule visible in the account help area before removing personal data.
When this policy changes, we post the updated version on this page with a revised date at the top. Continued use of your account after a change is posted means you have seen the update. Contact support if you have questions about what changed.
We collect the details you enter during registration — name, contact information and your chosen payment method. Once your account is active, we also log device and session data each time you access the platform from your mobile browser to keep your experience consistent.
When you make a deposit using Upay or Bank Transfer, we record the transaction reference alongside your account. That reference is shared with the payment processor only to the extent needed to complete and verify the transaction. We do not share your full account profile with the processor.
Yes. Open your account settings page while signed in — your registered details and linked payment method are visible there. For historical transaction records or session logs, contact our support team with your account username and the date range you want to review.
Most profile fields — contact number, email address — can be edited directly from the account settings screen. For fields you cannot change yourself, such as your registered ID, submit a correction request through the support contact route and our team will verify and update it.
Submit a written deletion request through the contact form in the account support section. We process these requests after confirming there are no outstanding obligations on the account, and we follow the retention period shown in the account help area before removing records.
This policy applies to all accounts on of999. Whether you can access the platform at all depends on your local law and the eligible regions we serve. If your local law restricts this type of service, it is your responsibility to verify eligibility before using the account.